Vegasoft Software Company, combining its expertise on informatics with the experience on business processes, has specialized on the management of after-sale operations and on after-sale services, involving Scheduling of Field Engineers, Task Management, Mobile Business Management, Call Center Operations Management, Reporting, Customer Relationship Management, and so on, serving particular solutions for international and national markets. Vegasoft helps the customers in managing their after-sale processes by producing web-based and mobile applications, as well as gaining them competitive advantage within the market.
System Analysis and Project Management.
Each company has its own business processes, so we firstly analyze your process in detail and determine obviously your needs. Also, determining your hardware and platform needs, we serve to you necessary solutions. Then, according to demands and needs of your company, software developing process starts. Lastly, with test and feedback processes, the application becomes alive, and your project is completed with the education of your users.
After-Sale Service management consists of more than one processes relating to each other. Vegasoft produces for you a product which manages all after-sale processes centrally, so that with web applications, wherever the internet is accessible to you, you can manage and follow technical and after-sale operations of your company. Such a system serves you a platform in which departments are combined to each other.
Infrastructure and Hardware Support.
To run any application, the support of platform and hardware; it provides the necessary server connection opportunity by our own servers to the customer desiring no longer wasting extra resources for the establishment of and management of platforms. The establishment, the maintenance, backing up, and updating of the servers, whether the control of servers and applications are working reasonablly, and data arrangements or data registration for applications are also parts of our job.
The mobile applications developed by using HTML 5 and Boostrap technologies are compatible with IOS and Android smart phones and tablets, and this specialty gives you the access to your registration about the field works and ensures persistently work follow-up by all device models.
With one Program, managing your integrated processes, increase the profitability of your company
- Provide the right field engineer in the right time and in the right place. Decrease the cost of the planning of and the management of field engineers.
- With mobile applications, increasing the performance of them, manage your field engineers even if they are on the field.
- Ensure the instant data flow and remove the delay caused by printing processes.
- Know your clients better by foreseeing their needs, so increase their pleasure.
- Simplify your processes, complete your business on the first visiting, and decrease customer complaints.
- Manage your stocking and spare part processes correctly to decrease your field service costs.
- Get instant information from your after-sale operations.
- To increase your decision-making competence, report the critical processe of your company in a few seconds.
- Follow your locations abroad by multi-language support of our product.